Who we are
Marx Companies LLC (including Marx Foods, Marx Foodservice, and related brands) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our websites or interact with our services.
Information We Collect
a. Information You Provide
- Contact information when you register, request service, or sign up for newsletters (e.g. name, email, postal address, business details)
- Customer communications via forms or email
b. Automatically Collected Information
- Device and usage data (IP address, browser type, operating system, pages visited, timestamps)
- Location data derived from IP address
- Cookies, tracking pixels, and analytics (e.g. Google Analytics) to optimize site performance and understand visitor behavior
How We Use Your Information
We use collected information to:
- Provide and improve our services (orders, customer support, recipes/tutorials)
- Send newsletters or respond to inquiries
- Analyze site usage for improvement and user experience
- Deliver targeted marketing through platforms like Google Ads where permitted
Sharing Your Information
- We do not sell or trade your personal data
- Service Providers and Affiliates: Shared as needed for business operations under confidentiality agreements
- Legal Compliance: May disclose if required by law or court orders
Cookies & Tracking
We use cookies, web beacons, pixels, and similar technologies to:
- Recognize returning visitors
- Enhance functionality such as logged-in sessions or cart contents
- Track usage patterns for site improvement
You can disable or delete cookies via your browser settings, though some site features may break without them
Your Privacy Rights
Depending on your jurisdiction, you may have certain rights:
- Access and review your personal information
- Correct or update your data
- Request deletion or restrict processing of your data
- Object to direct marketing or automated decision-making
- Withdraw consent at any time
Data Retention and Security
- We retain personal data only as needed to fulfill the purposes outlined or to comply with legal obligations
- We implement administrative, technical, and physical safeguards to protect your data, though no method is perfectly secur
International Transfers
Your information may be processed in locations where our affiliated companies or service providers operate. We implement reasonable safeguards to ensure compliance with applicable data protection laws
Children Under 13
We do not knowingly collect personal information from children under 13. If you believe we have done so, please contact us to remove the data.
Updates to This Policy
We may update this Privacy Policy occasionally. The updated version will display the new “Last updated” date and become effective upon posting.